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Each rule adds points when it matches. A checkout's total decides what happens: below your review threshold it goes through, above it it's held for you to look at, and above your decline threshold it's stopped before the card is charged. 0 checkouts stopped so far.
Charged, but flagged by your rules. Approve to fulfil it. Rejecting only marks it, refund from the order page if you want the money returned.
Orders your rules flag will appear here until you approve or reject them.
Score every checkout against your rules before the card is charged.
Points from every matching rule add up. A checkout scoring 40 or more is held for review; 80 or more is declined. The decline score must be the higher of the two.
Stack as many as you like. Points add up; “decline” or “review” on a rule forces that outcome regardless of score.
| Rule | Condition | Points | Outcome | Enabled | Actions |
|---|---|---|---|---|---|
First-time customer spends over… First order over $1000.00 | $ | ||||
Billing country ≠ shipping country Billing country ≠ shipping country | Whenever it matches | ||||
IP country ≠ shipping country IP country ≠ shipping country | Whenever it matches | ||||
Repeat attempts from same email 3+ orders from this email in 24h | |||||
Customer has a previous dispute Customer has a previous dispute | Whenever it matches |